Active monitoring · devices up to date · threats neutralized

The IT concierge
without limits

Your IT keeps getting more complex, and it eats into your productivity. Our multilingual team takes all of it off your hands : devices, network, security, Azure infrastructure, identities, business applications, turnkey, with no cost surprises.

No limit to what we manage. You focus on your business.

Talk to our teamSee what we take on

Or start with a free test: can someone send email in your name?

5 employees or 300: your risk is the same as a large company's. So is our protection.

01 · The situation

IT has become a full-time job. It's nobody's job, except ours.

Complexity has exploded.

Ten years ago, a small company's IT was a few desktops and a server. Today: Microsoft 365, identities and access, security, Mac and Windows devices, network, Azure cloud, privacy compliance. Every year it takes up more room, and the more you try to keep up yourself, the less you get done in the work you actually do.

Risk doesn't scale with size.

A company of 5 faces the same cyberattack, data-breach and non-compliance risk as a company of 300. Attackers don't check your revenue first. The difference: the smaller company has neither the budget nor the headcount for a full in-house IT team.

Keeping up is a job in itself.

Updates, security patches, licence renewals, new threats, changes from Microsoft and Apple. Managing IT has become a full-time job ; one that is nobody's actual job. You have neither the time nor the appetite for it. And you shouldn't have to.

02 · Our services

“Taking care of everything” means everything.

Not services à la carte: our team becomes your entire IT department. These are the pillars we operate every day for our clients, from the desktop to the cloud.

Licensing & costs

We manage every subscription, Microsoft, Apple, network, applications ; announce renewals ahead of time, and optimize to eliminate waste. You know what you pay for, and why.

Network

Connectivity, Wi-Fi, UniFi equipment, network security: monitored, maintained and tuned before it slows your business down.

Proactive security

Threats detected and neutralized before they reach you. Continuous monitoring, protection against phishing and fraud, incident response. The same level of defence whether you're 5 or 300.

Devices & endpoints

Mac and Windows: always up to date, secured, encrypted and compliant, without you thinking about it. Standardized configuration and remote management.

Infrastructure & cloud

Servers, Azure virtual machines, hosting: we architect, operate and monitor your infrastructure, not just your desktops.

Identity & access

Accounts, authentication, access security: your Microsoft Entra environment managed end to end. The right access, for the right person, at all times.

Business applications

Your line-of-business applications, their integrations, their environments and their deployments, taken on, not merely “supported”.

Employee lifecycle

Someone joins or leaves: we handle all of it, accounts, access, devices, licences. Nothing forgotten, no ghost accounts left behind.

Data, governance & privacy

Your documents protected, organized and compliant. Quebec's Law 25 compliance is built in by default, not sold as an add-on.

Continuous watch & updates

We follow everything for you: updates, security patches, changes from Microsoft and Apple, emerging threats. Always current, without ever dealing with it.

Omnichannel support

Text, email, phone: we answer quickly, on your channel, and we never consider a problem “closed” until it's solved and confirmed.

And if it's not on the list?

We take care of it anyway. “Without limits” means we never send you to another provider.

Tell us about it →

03 · Our approach

“Without limits” means two things.

No technology out of our reach.

From workstations to Azure infrastructure, the Entra environment and business applications. Wherever your IT takes you, we are already there ; we never send you to another provider.

No ceiling on what we track for you.

We keep continuous watch on updates, patches and new threats, on changes from Microsoft as well as Apple. You are always current and protected, without ever thinking about it.

What sets us apart from other IT providers

We never send you elsewhere.

An ordinary MSP covers desktops and email, then tells you “for that, you need another specialist”. We cover the whole stack, up to the cloud infrastructure. One team, one point of contact.

Enterprise-grade, whatever your size.

The risk is the same at 5 or 300 employees, and so is our protection. We democratize enterprise IT: the same rigour, the same defences, at the scale of your business.

Proactive, not reactive.

We detect and fix before you experience the problem. Most troubles you will never see: they were solved while you were working.

No cost surprises.

Unlimited scope, predictable budget. Renewals are announced ahead of time, licences are optimized, and anything outside the package is announced before, never after.

A multilingual team, close to you.

Not an anonymous call centre, not an overbooked freelancer. Real people who know your business, in English and in French.

Documented rigour.

Every request is tracked, every intervention documented, nothing falls through the cracks. Your client history is kept ; we never ask you the same thing twice.

Free tool · Email security

Can someone send email in your name?

A fake invoice to your clients, a wire transfer request to your accountant: if your domain is not protected, it gets through. Type your domain, we read what any mail server sees, and you get a grade in three seconds. Nothing is guessed, nothing is asked.

SPF, DKIM, DMARC, BIMI, MTA-STS, TLS-RPT, DNSSEC: public DNS records only, no access to your systems.

04 · Pricing

One package.
All of your IT.

Custom built.All-inclusive monthly package, let's talk.

A package built for your reality : then everything is included, no matter how many requests you make. The concierge service is part of the package, never billed per incident. You know exactly what you pay each month.

The package covers management and remote support. On-site work and major projects (migrations, taking over from a previous provider) are always announced in advance : never a surprise on your invoice.

Included in the package

  • Managed Mac and Windows devices, current, secured, encrypted
  • Microsoft 365 managed + backup
  • Proactive security: MFA, email protection, detection and response
  • Managed network (Wi-Fi, UniFi, network security)
  • Identity & access (Microsoft Entra)
  • Data governance & Law 25 compliance
  • Employee lifecycle (onboarding / offboarding)
  • Licence optimization & cost reporting
  • Continuous watch: updates & patches
  • Omnichannel support · text, email, phone
  • Periodic health review

05 · Reasons to believe

We fix what you don't see, before it becomes a crisis.

0/7

Continuous monitoring and service, quick acknowledgement, on your channel

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Service pillars operated every day, from desktops to the cloud

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Languages of service, everything exists in English and in French

0 %

Documented interventions ; nothing falls through the cracks

Our playground
  • Microsoft 365
  • Azure
  • Entra
  • Intune
  • Defender
  • Apple / macOS
  • UniFi
  • SharePoint

06 · FAQ

The questions we actually get asked

Still have one? Write to us: we answer quickly, without jargon, in English or in French.

An MSP (managed IT services provider) takes charge of your IT continuously, instead of stepping in piece by piece when something breaks. We say “concierge” because we take the idea all the way: our team becomes your entire IT department ; devices, network, security, cloud, identities, applications, turnkey. You no longer have to think about it.

Yes, and it is the very heart of our mission. At 5 employees, you face the same risk of cyberattack, data breach and non-compliance as at 300. Attackers do not ask for your revenue before striking. We give you the level of protection and rigour of large organizations, at the scale of your business, from 5 to 300 employees.

Absolutely. Dual expertise in Microsoft 365 and Apple (macOS) is one of our strengths: mixed fleets, device management, encryption, compliance ; both ecosystems are managed with the same rigour, all the way to the Azure infrastructure.

An all-inclusive monthly package, tailored to your reality: tell us about it and we prepare a quote. Managed devices, Microsoft 365 and backup, proactive security, network, identities and access, data governance and Law 25, employee lifecycle, licence optimization, continuous watch and omnichannel support: everything is in the package, never billed per incident. On-site work and major projects (migrations, taking over from a previous provider) are always announced in advance, never a surprise on your invoice.

With a formal, documented process: we take over the access, inventory your environment, secure what needs to be secured and take the reins without service interruption. Every step is tracked. It is one of the scenarios we handle most often, and we do it professionally with everyone, including the outgoing provider.

It is built in by default, not sold as an add-on. Document governance, protection of personal information, control of access and sharing: compliance is part of every service that touches your data. You are compliant without having to become an expert in the law.

Yes. Our team is multilingual: the whole service ; support, documentation, communications, exists in English and in French. Your teams choose their language, not us.

We answer quickly, on your channel (text, email or phone), with fast handling and documented follow-up until it is confirmed solved. And since we work proactively, most problems are detected and fixed before you even notice them.

One house, two areas of expertise

Infrastructure AND intelligence, under one roof

ProsperIT and ProsperIA are the same team. We manage your IT from A to Z, and we propel it with AI. Two brands, one house.

ProsperIT

Managed IT, without limits: Microsoft 365, security, devices, network, compliance.

You are here
ProsperIA

AI transformation: tools, agents and automations that give your teams their time back.

Discover ProsperIA

07 · Contact

Talk to our team.

Tell us where you stand: an incident that scared you, a provider letting you down, growth that's outpacing you, or simply wanting to stop thinking about IT altogether. We get back to you quickly, in English or in French.

ReachAcross Canada and beyond: 100 % remote, powered by our own tools and agents. Home base: Boucherville (Greater Montreal).
LanguagesFrançais · English

What happens next

  1. A member of our team reads your message and becomes your point of contact.
  2. They reach out for a conversation with no commitment, whose only purpose is to understand your reality and your priorities.
  3. After that conversation, you have a clear view of your situation and of the options open to you, whether you continue with us or not.